Garages, repair shops, tradespeople

More local jobs from Google Maps, without sitting down at a computer

Before a customer calls a mechanic or a plumber, they read the reviews and your replies. pirx.convo suggests a reply in your style, and you approve it between jobs, straight from your phone.

  • connect your Google account and try it free, no card
How it works

From sign-in to your first reply

Connect your profile
🔗 Step 1

Connect your profile

Sign in with Google and pick one location. No forms, nothing to set up.

We learn your style
🎙️ Step 2

We learn your style

pirx.convo reads your reviews and your past replies, then builds your business's Social Voice: vocabulary, tone and the way you talk to customers.

Open a review, get suggestions
✅ Step 3

Open a review, get suggestions

Click a review in your inbox and within seconds you have suggested replies. Pick one, tweak it if you like, and publish.

Why replying to reviews pays off

Your Google listing is often the first thing customers see, replies included.

  • 👀

    Customers read before they call Before booking a table or an appointment, they go through your reviews, then your replies. A calm, specific answer to criticism tells them more about your business than another five-star review.

  • 📍

    Get more visible on Google According to a guide by Google and Sprout Social, responding to every review helps your listing appear more frequently and higher up in search results. Helpful replies also help you stand out.

  • 🤝

    Customers see you listen Google notifies the reviewer when you reply, and they can then edit their review. In BrightLocal's 2026 survey, 80% of consumers are likely to use a business that replies to every review.

Sources: Google Business Profile Help, “Tips to improve your local ranking on Google” · Google Business Profile Help, “Manage customer reviews” · Google & Sprout Social, “Building a Better Reputation with Reviews” · BrightLocal, Local Consumer Review Survey 2026 (US)

Concerns

Your hands are full and the reviews are waiting

Customers pick a tradesperson by reviews

Before anyone calls a mechanic or a plumber, they check the reviews. A clear reply shows you don't disappear once the invoice is paid.

Reply from the van, when you have a minute

Between jobs you open the review on your phone, the suggestion is ready and you publish it. Nothing left to do in the evening.

Prices and delays in reviews

Someone says it was pricey or took a day longer? You get a calm, factual reply, not an argument in the comments.

Industries

Who it's for

A restaurant talks differently from a clinic, and a salon differently from a garage. pirx.convo suggests replies that sound like your business.

Kowalski Auto Service
P
Paul ★★★★★

Quick diagnosis, fair price, car ready the next day.

pirx.convo suggested reply

Thanks, Paul! That's how we like to work - straight to the point, no surprises on the bill. Safe travels!

Edit Approve
Control

You have the final say

AI prepares the draft. The decision is always yours.

  • Nothing reaches Google without your click.
  • Critical reviews get a balanced draft, not an automatic reply.
  • The model learns only from your profile and your replies - for your business alone.
  • Your data is encrypted and the tool is designed with GDPR in mind.

Replying in Google Maps vs pirx.convo

By hand in Google Maps

You write every reply from a blank field.

Replies sound different depending on who writes.

Tough reviews get an emotional reply, or none.

With several locations you hop between profiles.

Reviews wait until you find a free evening.

Open a review and the drafts are ready.

Your business's tone, based on your past replies.

For criticism you get a measured draft.

Every location in one inbox, in one style.

You approve a reply with one click.

Not only Google

Google reviews are just the start

Facebook comments, Instagram and Messenger messages, TikTok comments. Everything lands in the same inbox, and you reply in one tone, from one place.

FAQ

Questions before you start

Which Google permissions do you ask for, and why?

We ask for access to manage your Google Business Profile. That lets us read your reviews and publish the replies you approve.

Does pirx.convo publish replies on its own?

No. Suggested replies are created when you open a review in your inbox. Only the one you click "Approve" on goes to Google, and you can edit it first.

Can I connect several locations?

Yes. You pick one when you sign up and add more in the app.

How much does it cost?

It's free during the beta. No card needed.

Does it handle Facebook and Instagram too?

Yes. Comments and messages from Facebook and Instagram land in the same inbox as your Google reviews.

My Google account has no Business Profile. What now?

You can still create a pirx.convo account and connect Facebook or Instagram right away.